Frequently Asked Questions

Frequently Asked Questions

Question - Does it heat up cold water?

Answer - Yes, our portable espresso machine can be used instantly with hot water. Or if you have cold water, this can easily be added and at the press of a button it will heat this up for you before extracting your espresso. The heating time for 60ml of cold water to the extraction temperature of 92 °C is 200 seconds.

Question - How do I charge it?

Answer - Included is a USB type c charging cable. This can be charged in any wall outlet or plug adaptor. From a low battery to full charge 90 minutes - 2 hours of charge time.

Question - How do clean it?

Answer - Included is a small cleaning sponge, the perfect size to easily clean your portable espresso machine. We recommend cleaning with warm water (not boiling) and a small amount of washing detergent. Like regular coffee machines this does not need cleaning after every use.

Question - How long does the battery life last?

Answer - On a single full charge you will get 100-110 extractions (when using boiling water). When using cold water and the self heat mode you can enjoy 4-6 extractions on a single full charge.

Question - What is included?

Answer - You will receive your new portable espresso machine with some very useful accessories. Such as a small cleaning sponge, coffee scoop, ground coffee adaptor. Small and large coffee pod adaptors allowing easy use with any type of coffee pod. As well as your user manual and Type C USB charging cable.

Question - Does the Snaw Portable Espresso Machine come with a warranty?

Answer - Yes, the Snaw portable espresso machine comes with a 1-year warranty for any quality-related issues. Please keep your proof of purchase or order confirmation email and contact our customer service team for any warranty queries.